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Cookies and Privacy


This cookies policy explains what cookies are and how we use them. You should read this policy to understand what cookies are, how we use them, the types of cookies we use, what information we collect using cookies and how that information is used, and how to control your cookie preferences. For more information about how we use, store and protect your personal information, please see our Privacy Policy.

You can change or withdraw your consent at any time from the Cookies Statement on our website.


Find out more about who we are, how you can contact us and how we process personal data in our Privacy Policy.


Your consent applies to the following domains:


Cookies are small text files that are used to store small pieces of information. Cookies are stored on your device when the website is loaded on your browser. These cookies help us to make the website work properly, to make it safer, to provide a better user experience and to understand how the website is performing and analyse what works and where it needs improvement.


Like most online services, our website uses proprietary and third-party cookies for various purposes. Proprietary cookies are primarily necessary for the website to function properly and do not collect any user identification data. Third party cookies used on our Web sites are primarily used to understand the performance of the Web site, how you interact with our Web site, keeping our services secure, providing relevant advertisements to you, and all in all providing you with a better service and improved user experience and help speed up future interactions with our Web site.


Essential: some cookies are essential in order to experience the full functionality of our site. They allow us to maintain user sessions and prevent security threats. They do not collect or store any personal information. For example, these cookies allow you to log into your account, add products to your shopping cart and checkout securely. Statistics: these cookies store information such as the number of visitors to the website, the number of unique visitors, which pages of the website were visited, the source of the visit etc. This data helps us to understand and analyse the performance of the website and where it needs improvement. Marketing: Our website displays advertisements. These cookies are used to personalise the advertisements we show you so that they are meaningful to you. These cookies also help us to track the effectiveness of these advertising campaigns. The information stored in these cookies may also be used by third-party ad providers to show you ads on other websites on your browser. Functional: These are cookies that help some non-essential functionality on our website. These functionalities include embedding content such as videos or sharing content on the website on social media platforms. Preferences: these cookies help us to store your browsing settings and preferences such as language preferences so that you have a better and more efficient experience on future visits to the website.


If you decide to change your preferences later during your browsing session, you can click on the 'Privacy and Cookie Policy' tab on the screen. This will display the consent notice again, allowing you to change your preferences or withdraw your consent completely. In addition, different browsers offer different methods for blocking and deleting cookies used by websites. You can change your browser settings to block/delete cookies. To learn more about how to manage and delete cookies, visit, Inoltre, diversi browser offrono metodi diversi per bloccare ed eliminare i cookie utilizzati dai siti Web. È possibile modificare le impostazioni del browser per bloccare / eliminare i cookie. Per saperne di più su come gestire ed eliminare i cookie, visitare,


This privacy policy describes how we treat your personal data ("data") when you visit our website or use our services. We take the protection of your data very seriously and respect your privacy. We are committed to ensuring that your data is treated securely and in accordance with the law.


The person responsible for processing your data is Impact Hub Ticino, Via Antonio Ciseri 3 - 6900 Lugano. E-mail:


When you visit our website, the server automatically records general technical information about your visit. This data includes, for example, the IP address and operating system of your device or the date and time of your visit. We also use cookies and other tracking technologies to ensure the functionality of our website and to make it more user-friendly, to evaluate the use of our website and to collect information to improve our services, as well as for marketing purposes. Cookies are information files that your browser automatically stores on your device when you visit our website. You can manage the security settings of your browser yourself and block the cookies we use or delete stored cookies. If cookies are not necessary for the functionality of our website, we will obtain your consent for their use.


When you use our services (e.g. book a room or training, use our consultancy services or become a member of our community), we collect your contact data and other relevant data that you provide us with on these occasions. We process this data for the following purposes and on the following bases: (a) to enter into, perform and enforce any contracts with you; (b) on the basis of our legitimate interests to communicate with you (including outside of a contract), to optimise your user experience, to improve and develop our offers and services, to compile evaluations, to ensure IT security and data protection and to ensure the management and development of our business and to assert or defend legal claims; (c) to comply with legal obligations. Based on our interest in informing persons interested in our services about new developments, we may send you marketing information (e.g. via a newsletter). You have the opportunity to opt out of receiving such information at any time.


To fulfil a contract, to protect our interests or to comply with legal requirements, it may be necessary for us to pass on your data to third parties (e.g. IT service providers). We comply with applicable data protection laws, even if we transmit your data to organisations outside Switzerland, the EU and the EEA.


We protect data in particular with the following technical and organisational security measures against accidental, illegal or unauthorised manipulation, deletion, alteration, access, disclosure, use or loss: a) modern IT infrastructure; b) in-house training on IT and data security; c) restriction of access to data; d) stored data encrypted as far as possible and reasonable.


We only retain data for as long and as far as this is necessary for the purposes described or for legal reasons.


In accordance with the requirements of the applicable data protection law, you have the following rights in relation to your data: right to rectification of inaccurate data right of access to your processed data; right to restrict data processing; right to object to data processing; right to erasure or anonymisation of data ("right to be forgotten"); right to data transfer (transfer of your data to you or a third party). Exceptions apply to these rights. In particular, we may be obliged to continue to process your data to perform a contract, to protect our legitimate interests such as asserting, exercising or defending legal claims, or to comply with legal obligations. In these cases, we may or must refuse or limit our compliance with certain requests.


Our website may link to third-party websites that are not operated by us. We are not responsible for whether and how these third parties comply with data protection laws.


If you are dissatisfied with the way we process your data, you have the right to lodge a complaint with the Federal Data Protection and Information Commissioner (FDPIC) or, if the FDPIC is not competent for your matter, with the competent data protection supervisory authority. However, please contact us before filing a complaint. This way we can try to solve your problem directly. The easiest way is to send us an e-mail to ticino at impacthub dot net.


We may change this privacy policy at any time. New versions will enter into force as soon as we have notified them by posting them on our website.

Lugano, January 2022

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